Order Processing Orders placed Monday through Friday are processed and shipped the same or next business day, excluding federal holidays. A tracking number will be emailed to you once your order has shipped. Carrier Shipping Most orders ship via FedEx. Available service options and rates are calculated at checkout based on your delivery address and order weight. FedEx Ground (Commercial) — 1–5 business days FedEx Home Delivery (Residential) — 1–5 days, Saturday delivery included FedEx 2Day (Commercial & Residential) — 2 business days FedEx Standard Overnight (Commercial & Residential) — Next business day Freight Shipping Orders over 100 lbs or containing oversized items ship via freight carrier (LTL). Freight rates are calculated at checkout based on your delivery region. Freight deliveries are made to your loading dock or curbside. If you require liftgate service or are receiving at a residential address, additional fees apply and will be reflected at checkout.

At Tidy Warehouse, we pride ourselves on providing top-tier janitorial products at the most competitive prices. We are confident you will be fully satisfied with your purchase. However, should you encounter any issues with your order, please reach out to us by phone or email and we will help. We accept returns under the following conditions: Unused Products: If the product remains in its original, unused condition (as received), we offer a return with a 15% restocking fee, with return shipping costs borne by the customer. For transactions made with American Express, a restocking fee of 15% plus a 6% service fee will be charged. Used Products: Should a product or machine have been used by the customer under any circumstance, Tidy Warehouse reserves the right to assess its eligibility for return and the applicable restocking fee. Shipping costs are borne by the customer. Returns not attributable to Tidy Warehouse's error are subject to a restocking fee ranging from 15% to 35%, depending on the condition of the returned items. For machines, we will conduct a thorough examination to determine the appropriate restocking fee. Return shipping costs, as well as original shipping costs, are the responsibility of the customer. Timeframe: Returns must be initiated within 2 weeks from the date of receipt. Return Procedure: When returning an item, please ensure it is securely packed. Include a note with your full name for easy identification. You may use the original packaging or an alternative box. For faster refund processing, please include a copy of the receipt. If you have any questions, please don't hesitate to contact us.

General Orders: You may cancel your order for any non-machine product within 24 hours of placing it for a full refund. Cancellations requested after 24 hours may be subject to processing fees. Machine Orders: Orders for machines cannot be canceled after 48 hours from the time of order placement. Cancellation Process: Contact our customer support team at support@tidywarehouse.com Provide your order number and reason for cancellation. We will confirm the cancellation and process any eligible refunds within the stated business days.

Help&Info

Customer Support

Welcome to Tidy Warehouse Supplies, one of the premier online sources for janitorial supplies in the U.S. We've carefully selected and curated the products on our website to meet the highest standards in the industry, ensuring we bring you only the best. Purchase your supplies at wholesale prices from our extensive inventory of cleaning products, with no minimum order required.

At Tidy Warehouse Supplies, we stand behind every product we sell with a 100% satisfaction guarantee. If for any reason you're not completely satisfied with your purchase, just give us a call and we'll do everything we can to make it right. Our ultimate goal is to be the number one janitorial supply company in the U.S., and we're committed to providing you with the quality and service to make that happen.

For customer service on an existing order (status, payment, or tracking): use our live support chat (available via the icon at the bottom left of the page)
For further inquiries, you can also email us at support@tidywarehouse.com

Support Hours:
M–F: 10 AM to 5 PM
SAT: 12 PM to 3 PM
Closed Sunday & Holidays

Ordering

You may track your order by logging into your Tidy Warehouse account and reviewing your order history. Tracking numbers are emailed to you when orders are shipped. Once you have your tracking number, you can check the status of your package by visiting FedEx.com. For additional help tracking your order, reach out to us via the live chat icon at the bottom left of the page or email support@tidywarehouse.com.

There is no minimum dollar amount for orders.

Invoices are packed with your order. To view invoices or statements on-line, sign in to My Account located on the top menu bar.

We do not collect tax on items ordered outside of GA. Your item will be taxed if you live within GA. If your organization qualifies for tax-exempt status (e.g., Educational, Charitable), please email your sales tax exempt certificate to support@tidywarehouse.com.

Payment Types/Lease Program

Tidy Warehouse operates on Shopify, and all payments are securely processed through Shopify's checkout. We accept the following payment methods:

Visa
Mastercard
Discover
American Express
PayPal
Shop Pay
Apple Pay
Google Pay

All transactions are encrypted and protected by Shopify's industry-standard security. You do not need to share sensitive payment details with us directly — everything is handled safely at checkout.

For any payment-related questions or concerns, reach out to us via the live chat icon at the bottom left of the page or email support@tidywarehouse.com.

Obtain new, labor-saving equipment right away. Pay for it as it is being used, and avoid the capital approval process. Use the monthly labor savings to make the monthly lease payment. Preserve cash for other needs — established budget allocations are preserved and cash remains available for operational and emergency needs.

Stay Within Budget
Leasing spreads payments over several budget periods. Lease payments can come from operating, not capital, budgets. Own the equipment at the end of the lease.

Apply for a Loan (keep existing financing link)

Shipping/Delivery/Returns/Cancel Order

Order Processing

Orders placed Monday through Friday are processed and shipped the same or next business day, excluding federal holidays. A tracking number will be emailed to you once your order has shipped.

Carrier Shipping

Most orders ship via FedEx. Available service options and rates are calculated at checkout based on your delivery address and order weight.

FedEx Ground (Commercial) — 1–5 business days
FedEx Home Delivery (Residential) — 1–5 days, Saturday delivery included
FedEx 2Day (Commercial & Residential) — 2 business days
FedEx Standard Overnight (Commercial & Residential) — Next business day

Freight Shipping

Orders over 100 lbs or containing oversized items ship via freight carrier (LTL). Freight rates are calculated at checkout based on your delivery region. Freight deliveries are made to your loading dock or curbside. If you require liftgate service or are receiving at a residential address, additional fees apply and will be reflected at checkout.

Shipping rates are determined by weight and destination.

At Tidy Warehouse, we pride ourselves on providing top-tier janitorial products at the most competitive prices. We are confident you will be fully satisfied with your purchase. However, should you encounter any issues with your order, please reach out to us by phone or email and we will help.

We accept returns under the following conditions:

Unused Products: If the product remains in its original, unused condition (as received), we offer a return with a 15% restocking fee, with return shipping costs borne by the customer. For transactions made with American Express, a restocking fee of 15% plus a 6% service fee will be charged.
Used Products: Should a product or machine have been used by the customer under any circumstance, Tidy Warehouse reserves the right to assess its eligibility for return and the applicable restocking fee. Shipping costs are borne by the customer.
Returns not attributable to Tidy Warehouse's error are subject to a restocking fee ranging from 15% to 35%, depending on the condition of the returned items. For machines, we will conduct a thorough examination to determine the appropriate restocking fee. Return shipping costs, as well as original shipping costs, are the responsibility of the customer.
Timeframe: Returns must be initiated within 2 weeks from the date of receipt.
Return Procedure: When returning an item, please ensure it is securely packed. Include a note with your full name for easy identification. You may use the original packaging or an alternative box. For faster refund processing, please include a copy of the receipt.

If you have any questions, please don't hesitate to contact us.

General Orders: You may cancel your order for any non-machine product within 24 hours of placing it for a full refund. Cancellations requested after 24 hours may be subject to processing fees.
Machine Orders: Orders for machines cannot be canceled after 48 hours from the time of order placement.
Cancellation Process:

Contact our customer support team at support@tidywarehouse.com
Provide your order number and reason for cancellation.
We will confirm the cancellation and process any eligible refunds within the stated business days.

Cleaning Tips

What is different between Wet Polishing and Dry Polishing?

Polished concrete is achived by simply exposing the rock in the concrete mix, then applying a sealer.

By and large, contractors can polish concrete using wet or dry methods, but typically they use a combination of both.

The wet process uses water to cool the diamond abrasives and eliminate grinding dust.

Because the wate reduces friction and acts as a lubricant, it increases the life of the polishing abrasives, particularly the resin-bonded disks, which can melt at high temperatures.

A disadvantage of the wet process is the mess.
Crews must collect and dispose of the slurry that’s generated, which slows productivity.

Dry polishing requires no water.

Instead, contractors use machines equipped with dust-containment systems that eliminate virtually all of the mess. Typically dry polishing is used for the initial grinding steps, when more concrete is being removed. As the surface becomes smoother, and crews switch from the metal bonded to the finer resin-bonded diamond abrasives, they generally change to wet polishing. However, some manufacurers have introduced resin-bonded disks that are desinged to withstand the friction of dry polishing, allowing the entire process to be done dry.

There are no published standards for polished concrete, but it is generally agreed that the concrete must be polished through the sequence of disks, ending with 1800-3500 grit diamonds, to be considered polished concrete. At this level, the concrete will exhibit a glossy sheen and high reflectivity without the use of topical coating. Once again, polished concrete is not simply exposing the rock in the concrete mix, then applying a sealer.

Instructions for Use

Step One

Surface Preparation: Normal Dirt | Muticlean Extra Strength Cleaner

1. Normal dirt: Use one spoonful of cleaner per one gallon of water. Heavy dirt: Use at full strength.
2. Apply solution with a mop, sponge or rag. Scrub as necessary.
3. Rinse surface thoroughly with clean water and wet vac residue.
4. Let surface completely dry before polishing.
5. Yields 1000-1300 sq.ft. under normal use
Warnings: Do not swallow-Keep away from reach of children. Avoid contact with eyes and skin.

Step Two

Long Term Protection: Superseal Impregnator

1. Apply the product evenly on the surface to be protected, insuring thorough saturation.
2. Repeat step 1 within 1-2 hours of initial application.
3. If a slight film remains on surface, wipe off with a cloth soaked in the product.
4. Allow surfaces to dry overnight.
5. Yields 105 sq.ft. per liter depending upon the porosity of the stone.
Warnings: Flammable-Avoid contact with eyes.

Step Three

New or Newly Restored Floors: Evershine Stone polish Wax

1. Wash floor with Multi Clean or Multi Strip to removes any traces of dirt and old waxes. Rinse and wet vac. Allow floor to thoroughly dry. 2. Dilute 2 capful of Ever Shine to 1 gallon of water. 3. Spread evenly over entire surface using a clean rag, sponge, mop or a lamb?�s wool applicator. Allow floor to dry to haze before walking on it. 4. Buff using a 175 rpm floor machine with a soft pad. 5. Use clean, cold water or PolyWash for daily floor maintenance. Do Not Use Soap. 6. Repeat 15 days to 4 months, depending upon foot traffic. 7. 1 liter treats 1600-1615 sq.ft.

Step Four

Ongoing maintenance and Protection: Polywash Stone Soap (For daily use)

1. Dilute 1-2 capfuls of product to 1 gallon of water, depending upon amount of dirt and foot traffic. Apply with a clean mop.
2. Allow to thoroughly dry. Polish with a woolen cloth or a 175 rpm polishing machine using a white disc.
3. Yield: 1 liter treats approximately 2000-2100 sq.ft.
Warnings: Do not swallow- Do not inhale. Keep away from children. Avoid contact with eyes.

Step Five

Stripping and Stain Removal: Multi Strip

Multi Strip removes old emulsified wax (natural and synthetic wax), resin-based, normal wax, water-based and self-polishing wax from floors and walls. Multi Strip will not damage polished Marble.

1. Dilute 10/20 capfuls in 1 liter of water to remove normal wax and wax with a single disc polishing machine or use a mop.
2. Dilute 50 capfuls in 1 liter of water to remove strong, old or self-polishing wax and wash with Multi Clean.
3. After washing, rinse the floor thoroughly with water and wet vac residue. Allow to completely dry before waxing.
4. Yield: 1 liter treats approximately 500-1000 sq.ft.
Warning: Do not swallow- do not inhale. Keep away from children- Avoid contact with eyes and skin.

Stubborn stains may require the use of a poultice Mangia Macchia, The Stain Eater is applied directly over the stain. Use a plastic saran wrap to cover the poultice, allowing the affects of humidity to draw the stain out of the stone. Remove the plastic and allow the poultice to dry to a powder. Brush off. Repeat if necessary.

Step Six

Repolishing: Stone King 5X-tra polishing powder

1. Wash the floor with Multi Clean and/or Multi Strip to removes all dirt and traces of old wax residue. Rinse well and wet Vac.
2. Spread a handful of Marble Powder 5X over a small area of the floor. Add water and pass over with a floor polishing machine with steel wool pads to make a slurry.
3. Test a small patch to see if the desired shine has been achieved. Rinse or mop well with clean cold water and wet vac. Allow to thoroughly dry. 4. Follow Steps 1-3.

Dr. Sal Magic Stone Crème

1. Remove any topical coatings using Multi Strip and a single disc machine fitted with a cleaning disc or brush for washing. Rinse well and wet vac.
2. Wet an approximate 10 square foot area with clean water. Do Not Flood The Area.
3. Apply 2 tablespoons, (1oz) of Polishing Crème in the center of the area. Using a 175 rpm polishing machine with 50 lbs. of weight and fitted with a hog head pad, 000 steel wool pad or a felt pad, start polished by slowly moving the machine in a side by side motion. (A hot disc eliminates need for weights)
4. Spray the surface with water 10 maintain a creamy slurry. Continue polishing in a side by side motion for 10 minutes or more as necessary until the crème has dried up and the desired level of polish has been achieved.
5. Flood rinse and wet vac the area.
6. Repeat this process in the next area, overlapping the previous area to blend.
7. Check the surface periodically to determine the desired level of shine
8. When finished, clean the surface with Ever Shine Cleaner and Polisher. Buff with a clean, white buffing pad to a brilliant gloss.
9. 35 oz. of product treats 300/550 sq.ft.

When installing dispenser in normal use areas, drill four holes. If installing in heavy use areas, drill six holes. (Ex. Bars and public facilities)

A)Use #12 Robertson sheet metal screws. If installing in ceramic tile or concrete, use ¾ Buildex toggle and 1¼ #12 Robertson screws.

B)Secure dispenser in four areas: top, bottom and both sides.

C)Install burn cover (cigarette holder) if needed, with double sided tape (supplied) on the top of dispenser cover.

Loading Instructions

Step 1

Before loading, slide panel located in the bottom frame of dispenser to the right or left, to rest firmly against the frame.

Step 2

Push down grey lever located in the top centre of the back plate to raise the two brass rollers to top of dispenser.

Step 3

Holding the grey lever down, place one roll on the spindle, push firmly against the back plate. Repeat for second roll.

Step 4

Release grey lever. Ensure brass rollers are resting securely on top of each roll.

Step 5

Feed paper from accessible roll through opening in bottom of dispenser.

Step 6

Close cover.

Step 7

The locked sliding panel will now allow access to one roll only. When the first roll is completely dispensed. The sliding panel can be moved to the opposite frame, to access the second roll.

About Tidywarehouse

Founded in 2020, Tidy Warehouse Supplies began with a simple vision: deliver top-quality janitorial products backed by truly dependable service. Tidy Warehouse believes that cleaning isn't just a task — it's about creating safer, more reliable spaces for businesses and communities.

From the beginning, we've focused on what matters most:

Uncompromising Quality — We source and test only the highest-performing products, from durable floor care solutions to eco-friendly disinfectants that exceed industry standards.

Rock-Solid Dependability — Our motto, "Dependable Service, Every Time," means on-time deliveries, transparent communication, and support you can count on — whether it's an urgent order during flu season or custom solutions for complex facilities.

Customer-First Culture — We treat every client like a partner. Our team is empowered to go the extra mile, solving problems quickly and building long-term relationships that turn one-time buyers into loyal advocates.

Through economic shifts, industry changes, and the challenges of the COVID-19 era, Tidy Warehouse has repeatedly proven its reliability — never compromising on quality or service.

Today, we're proud to serve contractors, cleaners, and facilities like hotels, hospitals, schools, offices, and factories across the U.S. What sets us apart isn't just our premium products — it's the people and principles behind them. At Tidy Warehouse, excellence isn't a goal; it's our everyday promise.

Ready to experience dependable, high-quality janitorial solutions? Contact us today — we're here to help your space shine.

For full details on how Tidy Warehouse Supplies collects, uses, and protects your personal information, please visit our dedicated Privacy Policy page.

For full details on the terms governing your use of TidyWarehouse.com, please visit our dedicated Terms & Conditions page.